The Ferring Philosophy

People come first at Ferring

Because:

Patients using our products and physicians prescribing them have a right to expect:

• that we will only make available those products in which we have full confidence.
• that we will offer the best possible products at the most reasonable cost.
• that Ferring’s employees will always display courtesy and respect, and act professionally.

Ferring seeks the loyalty of these patients and physicians, and we are prepared to earn this loyalty anew every day.

Ferring expects that its employees will create value for the company and its stakeholders.

Ferring employees, at all levels, have a right to expect from the company and their colleagues:

• respect, support and encouragement.
• a work environment that is safe, stimulating and rewarding.
• the freedom to make mistakes and to admit to them without fear of retribution.
• that the highest standards of integrity will be maintained at all times.
• that colleagues will never knowingly do anything to compromise their position as Ferring employees.
• that all who represent Ferring will do so in ways that generate respect for the company and its employees.

Ferring asks its employees to:

• always do what is right, proper and ethical, and encourage your colleagues to do so.
• speak out when you think that wrongs are being committed in Ferring’s name.
• be loyal, but only to that which is just, equitable, honourable and principled – and true to the Ferring Philosophy.

No statement of principled behaviour can ever cover every situation, or deal with every contingency. It can only set the tone, making each individual responsible for applying that tone to his or her everyday practice. We strive to set that tone with five simple words:

People come first at Ferring

Ensuring adherence to the Ferring Philosophy

We are guided by the Ferring Philosophy as we strive to achieve our mission and serve our patients. We seek to ensure our employees adhere to the spirit of the Ferring Philosophy in their daily work through training and raising awareness.

Our speak-up culture

At Ferring, we attach great importance to fostering an open culture where employees feel comfortable and safe to speak up and discuss any concerns they might have. We also have our Ferring AlertLine, which is a phone and web-based tool available in more than 180 languages, where employees can confidentially report any observed or suspected misconduct that they do not feel comfortable discussing with a manager.

Human Rights Commitment

Ferring takes its duty to respect human rights in every aspect of its operations very seriously. If an issue arises, we seek to remedy, mitigate and take action to prevent repetition, and we expect the same of our suppliers and business partners. We have therefore developed a Human Rights Commitment to demonstrate publicly our belief in the values of respect and dignity and our commitment to uphold internationally recognised human rights principles.